Shipping policy
Shipping Policy
Woof & Meow Pet Store β Shipping Policy
Thank you for shopping with Woof & Meow Pet Store. We aim to deliver your pet products quickly and safely.
Order Processing
All orders are processed within 1β3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly. We will notify you if there is a significant delay.
Shipping Rates and Delivery Times
| Location | Estimated Delivery Time |
|---|---|
| Australia | 5β10 business days |
| International | 7β15 business days |
Shipping costs are calculated at checkout depending on your location.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Shipping Delays
Delivery times are estimates and may occasionally be affected by factors outside our control such as:
-
courier delays
-
customs processing
-
weather conditions.
Incorrect Address
Please ensure your shipping address is correct when placing an order. Woof & Meow Pet Store is not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery so we can assist you.
Contact Us
If you have any questions about shipping, please contact us at:
Email: support@woofmeowpetstore.com